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30% of young staff making use of therapy and preventive care
The challenge they faced
The Swedish restaurant chain Pinchos are dealing with a young, dynamic workforce with hectic schedules. As the majority of their employees are aged 18-25 and often working their first job, they face various personal and professional obstacles. Plus, the fast-paced restaurant industry can be exhausting and leave employees with little time for recovery.
"On Saturdays, we can have 800-900 guests, and it gets crazy when there are big games or concerts in town. The constant hustle and bustle can take a toll on our staff, both physically and mentally.”
Linnea Hummerhielm,
Restaurant manager at Pinchos Heden
The solution they found
Pinchos turned to the Ahum app, which provides every employee with free access to therapy and proactive mental health support.
We want to be an attractive employer who are looking after our team. With Ahum, anyone can use the app whenever they want, regardless of whether the problems are work-related or personal. It's like a security blanket that makes you feel better.
Johanna Hagström,
HR Manager at Pinchos
The app offers a range of preventive content designed to support employees in managing stress, maintaining motivation, and reducing worry, among other things. Additionally, employees can rest assured that they will receive support from a therapist within 24 hours.
“Everyone can get in contact with a therapist within 24 hours. Everything is anonymous. Our managers won’t know about it.”
Johanna Hagström,
HR Manager at Pinchos
To make sure everyone who needs support gets it, Ahum provides a comprehensive onboarding experience, including stickers and posters for staff areas, monthly webinars, and regular email communications to engage with the employees. This was essential for Pinchos, who wanted to ensure that they invested in a solution that their employees would actually use.
“We've seen some great outcomes. About 30% of our team members have jumped on board and made use of the app, which we consider a real win. Another positive aspect is that our managers now perceive it as a valuable launching pad for conversations about the work atmosphere and mental health. It's been a positive experience all around!"
Johanna Hagström,
HR Manager at Pinchos
Result in numbers
30%
have engaged with the app
10%
received support from a therapist
33%
have received help with stress
5%
reduction in employee churn
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What the future holds
Pinchos believes that investing in the mental health of its employees is crucial to maintaining a healthy and productive workforce. By offering free therapy sessions and preventive mental health support through the Ahum app, Pinchos ensures that its employees have the tools and resources they need to stay mentally healthy.
“We plan to continue using Ahum to support our staff's mental health and hope that other companies in the industry will follow our example.”
Johanna Hagström,
HR Manager at Pinchos
The restaurant chain has set a new standard for employee welfare and shown that investing in the well-being of its employees pays off in the long run.
Next case
Facing mental health concerns, People People People (PPP), a dynamic agency with 400+ employees, sought swift assistance from Ahum. Prioritizing mental health, PPP integrates Ahum's services into their operations, envisioning a workplace where therapy sessions are routine for sustained well-being and performance.
